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Frequently Asked Questions

How long does shipping take?

Shipping time may vary depending on your location.

For UK addresses, delivery typically takes 2-3 working days after the order has been shipped.

We currently offer international shipping to Japan, with an estimated delivery time of 5-14 working days business days.

Please note that delays may occur due to customs clearance or local postal services.

If you have any questions about shipping to other destinations, please contact us for further assistance.

What if I want to return a product

If you wish to return a product, please contact us within 14 days of receiving your order. The item must be unused, in perfect condition, and in its original packaging. This excludes earrings due to hygiene reasons. Your item also needs to have a receipt or proof of purchase. Please note that return shipping costs are the responsibility of the customer.

How to Care for Jewellery?

For detailed instructions on how to care for both Sterling Silver and Gold-Plated Brass jewellery, please click here.

Can I have separate gift boxes for each item?

One jewelry box is included per order.
If you would like separate packaging for gifts, please [purchase an additional gift box here.

  • Exclusive Packaging

    All Jewellery orders are delivered in our sustainable NobleNest original box—perfect for gifting or personal use.